This is the right place *if* the installer runs when you start Word.
If it runs for other programs, you need to look at newsgroups that
deal with those programs.
If it is a Word or Office problem, here's some advice from another
Word MVP, garfield-n-odie:
You can help us to help you by following the posting tips at
http://word.mvps.org/FindHelp/Posting.htm and
http://www.dts-l.org/goodpost.htm . As a wild guess, see
http://support.microsoft.com/?kbid=265194 "Windows Installer
Appears Every Time a Program Is Started".
--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.