Why am I receiving multiple duplicate emails...a virus?

A

Amy

The same messages keep filling my Inbox over and over. Ran Norton Anti-Virus
Scan and it found nothing. Any ideas?
 
C

Charles Kenyon

Is your connection with your server being interrupted before messages are
purged from your Inbox there?
 
J

Jeff Stephenson [MSFT]

The same messages keep filling my Inbox over and over. Ran Norton Anti-Virus
Scan and it found nothing. Any ideas?
Click to expand...

What version off Outlook do you have? What sort of mail account? Turn off
the Norton feature to scan your email messages - it can cause this problem.
From various posts to this group, you'll probably have to uninstall Norton,
then reinstall it with the email scanning options turned off.
 
A

Amy

I don't know...how do I determine that? I've set it up so that a copy is not
saved on the server. Yahoo doesn't seem to be purging my messages, though.
 
A

Amy

Running Microsoft Office 2003 Student Teacher Edition. Only have a trial
version of Norton, so I don't think I can uninstall and reinstall. Did turn
off the "Scan Incoming Email" feature in Norton, though. Still have same
problem. Any other ideas?
 
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