why can msoffice document scanning find the scanner

D

docbio23

If anyone can help I would really appreciated. I am all out of solutions.
I have the latest drivers for the scanner, officexp and windows. The scanner
works fine in words, picture it and every other program. But when I try to
scan using MS office document scanning from the ms office tools in Office
xp, I get the error message: Unable to initialize scanner. Check scanner
connection and scanner software. I have done and office repair and
reinstallation of the scanner drivers, but the problem still remains. It
only occurs in microsoft office document imaging. It was working fine
before so I am not sure when this started or what the problems is. Again
any help
would really be appreciated.

NOTE:Microtek scanmaker 4600

Nik
 

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