Why can't I open office files unless the app is already launched?

Katydid1592 · May 3, 2006

My entire office has this problem...

If our Office apps are closed and we try to open an Office file from
Explorer, our desktop or any other location, it will not open the application
along with it. If we launch Excel, Word, etc., first, then we can open the
file. Anyone have any ideas?

garfield-n-odie [MVP] · May 3, 2006

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

Why can't I open office files unless the app is already launched?

Katydid1592

garfield-n-odie [MVP]