Why do movie clips display all white playing in PowerPoint?

[Suzanne W.]

I insert the movie clip (.avi format) and see the first frame on the slide,
but when it plays, all I see is a white box the size of the inserted clip
object.

 

[Sandy]

Here is some information that might help you:

1. For info on how multimedia works in PPT:
http://www.rdpslides.com/pptfaq/FAQ00099.htm

2. Also: PFCMedia (Plays for Certain): www.pfcmedia.com