Why do some contacts appear twice on the list?

[DarcWolf]

Ok, I've been searching all over for the answers and can't find them, so here
goes. First off, before it's asked, I'm using Office XP on Windows XP Pro,
and would have this same problem when I was using 2000 Pro for my OS. I hope
someone knows how to correct this issue.

When looking at the contact list itself, it's fine. Where I get the problem
is when I am creating a new email and bring up the list for To or CC, any
contact that I've edited will appear twice in that list. When I choose one
of the two duplicating contacts to remove, half their information disappears
from the remaining of the two.

The only time I would edit anyone, obviously, is if any of their contact
information changed. I always do the save and close after editing, and all
looks good until I bring up the contacts in a new email.

 

[Vince Averello [MVP-Outlook]]

A contact appears for each electronic address (email & fax) that they've
got.

 

[DarcWolf]

Well, if in the case of them having a seperate entry for each email or fax
number, this would be true, and I would'nt be having a problem with it. The
problem is after I edit their information, such as, they get a new email
address or phone/fax number that replaces what I previously had entered.
After editing to get the new/corrected information in there is when this
occurs.

However, like previously mentioned, it happens only when I'm bringing up
the contact list from the To or Cc lines on new emails. It's frustrating
when I'm trying to keep things organized and I have to bring up the contact
cards to verify that it's what I need.