why do updates KB980729 and KB981715 fail to install

S

Stan

for Office 2007 home and student, these updates are offered by automatic
updates but fail to install and repeat each time the computer starts. This is
with Windows 7 home premium
 
A

ARTERIALVENOUS

Did you get any responses? I also can not install KB981715 its been stuck for
months
 
T

txnick

I have the same problem... only with KB981715 though. Windows 7 Home Premium
64 bit. I am not using Office 7 but was pre- loaded as a trial option . I
am using Office 2003. I think that the whatever the issue is also is
preventing other updates from other programs from happening too (Adobe
Reader, iTunes).
 
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