Why does my empty InBox show up as having 7.8 MB of data?

I

Invisible Data

I've emptied my InBox of all messages and subfolders, yet it still registers
as having 7.8 MB of data (under Folder Size). This is an issue as my company
imposes a 25 MB limit and I hate to lose 8 MB to nothing.

I've tried Office Update, Detect and Repair, rebooting, etc. all to no
avail. Is this a server issue? How do I fix it?
 
S

SgtRich

On Tue, 29 Mar 2005 12:55:02 -0800, "Invisible Data" <Invisible
I've emptied my InBox of all messages and subfolders, yet it still registers
as having 7.8 MB of data (under Folder Size). This is an issue as my company
imposes a 25 MB limit and I hate to lose 8 MB to nothing.

I've tried Office Update, Detect and Repair, rebooting, etc. all to no
avail. Is this a server issue? How do I fix it?
Click to expand...

Have you compacted your folders?
 
I

Invisible Data

No, I've never compacted my folders.

SgtRich said:
On Tue, 29 Mar 2005 12:55:02 -0800, "Invisible Data" <Invisible


Have you compacted your folders?
--
<<<SgtRich>>>
Email: Microsoft Outlook 2003
News (Text): Forté Agent 2.0
News (Binaries): News Rover 10.2.2
Click to expand...
 
B

Brian Tillman

Invisible Data said:
I've emptied my InBox of all messages and subfolders, yet it still
registers as having 7.8 MB of data (under Folder Size). This is an
issue as my company imposes a 25 MB limit and I hate to lose 8 MB to
nothing.
Click to expand...

Is this in a PST or an Exchange mailbox? If the former, did you compact the
PST after removing the items?
 
S

SgtRich

On Wed, 30 Mar 2005 06:23:04 -0800, "Invisible Data" <Invisible
No, I've never compacted my folders.
Click to expand...
What type of account are we talking about here? If it's a POP3 account, you
need to compact your folders. That will VASTLY reduce the size of your
folders, if you've never done it.
 
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