We can't see what's happening so you'll need to provide enough information
to get diagnostic assistance. Start with the basics:
the version of outlook your problem relates to
add-ins you use (antivirus etc)
what changed since it did work (new devices attached, software loaded etc).
Regards
Judy Gleeson
MVP Outlook
www.judygleeson.com
www.deskdoctors.com
Want to be more productive? Outlook 2003 user? Read "7 settings all Outlook
2003 users should change" at
www.pragmatix.com.au