Why does Outlook have an error when viewing Business Contacts

[Jake Hill]

When I select the Business Contacts section of BCM, I get this error:

"Business Contact Manager has encountered a problem and needs to close. We
are sorry for the inconvenience."

I sent the error report to Microsoft which contains this data:

EventType : bcm P1 : mapi P@ : nullrefrenceexception P3 : 1.0.2002.7
P4 : 11.0.6359 P5 : queryrowmanaged P6 stringstobytearray P7 : 069cf00b

 

[SSinha]

Hi Jake,

A bulk of the issues in BCM are fixed in Service Pack 1. Try installing the
same from
http://www.microsoft.com/downloads/...89-46AC-4A27-B4C7-BE05723D53E5&displaylang=en and see if it fixes your issue.

Thanks.