Why doesn't my outlook 2003 have a File/Import and Export command.

C

Charlie H

I have a laptop and a desktop each running Office 2003. I want to synch my
Outlook personal files but the desktop version does not have a File/Import
and Export command. This command appears on the laptop version so I can
import a .pst file from the desktop to the laptop but not vice versa.

The Outlook 2003 SP1 version number is 11.6359.6408 on the desktop and
11.6359.6360 on the laptop.
 
D

Diane Poremsky [MVP]

Were they both installed from the same source? Is BCM instaleld on one
computer?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
C

Charlie H

Yes, both were installed from the same source. BCM was installed only on the
desktop but I stopped using it when my company bought me ACT! and required
that I use it. Could BCM be causing the problem?
Charlie

Diane Poremsky said:
Were they both installed from the same source? Is BCM instaleld on one
computer?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Charlie H said:
I have a laptop and a desktop each running Office 2003. I want to synch my
Outlook personal files but the desktop version does not have a File/Import
and Export command. This command appears on the laptop version so I can
import a .pst file from the desktop to the laptop but not vice versa.

The Outlook 2003 SP1 version number is 11.6359.6408 on the desktop and
11.6359.6360 on the laptop.
Click to expand...
Click to expand...
 
G

Gordon

Charlie said:
I have a laptop and a desktop each running Office 2003. I want to synch my
Outlook personal files but the desktop version does not have a File/Import
and Export command. This command appears on the laptop version so I can
import a .pst file from the desktop to the laptop but not vice versa.

The Outlook 2003 SP1 version number is 11.6359.6408 on the desktop and
11.6359.6360 on the laptop.
Click to expand...

Don't use Import/Export anyway - it will change modified dates of
messages. Use File-Open-Outlook Data File instead.
 
B

BillR [MVP]

Copying also affects the modified date and I assume this user wants the data
in the default PST. It would need to be *set* as the default delivery PST
for no modification to be made. The issue of the change in modified date is
really not much of a worry. It only really effects archiving.
 
D

Diane Poremsky [MVP]

Yes. Try resetting the toolbar or customize it to add the command back.

Note that you don't need to import/export - you can just move the pst
between machines and open it using file, open, outlook data file. This is
the recommended method if you are moving email as import/export changes the
modified dates and breaks links.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Charlie H said:
Yes, both were installed from the same source. BCM was installed only on
the
desktop but I stopped using it when my company bought me ACT! and required
that I use it. Could BCM be causing the problem?
Charlie

Diane Poremsky said:
Were they both installed from the same source? Is BCM instaleld on one
computer?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Charlie H said:
I have a laptop and a desktop each running Office 2003. I want to synch
my
Outlook personal files but the desktop version does not have a
File/Import
and Export command. This command appears on the laptop version so I can
import a .pst file from the desktop to the laptop but not vice versa.

The Outlook 2003 SP1 version number is 11.6359.6408 on the desktop and
11.6359.6360 on the laptop.
Click to expand...
Click to expand...
Click to expand...
 
C

Charlie H

Thanks to everyone, specially Bill and Dianne. I added the "import and
export" command back to the "file" command. I don't know how it disappeared.

As Bill noted, the problem with opening the .pst file is that it creates a
new personal folders file and doesn't update the default file. The date
changes don't appear to be a problem.

Thanks again for your help.

Charlie
 
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