Why don't I see the Tracking tab all the time?

A

AnnMV

Some of my sent items show the "i" icon for the Tracking tab and some don't.
Why? and how do I get them all to show the Tracking tab? I can send mail to
different contacts yet they all will not have the tracking tab.

Thanks for the help.
 
S

Sue Mosher [MVP-Outlook]

The tracking tab only shows on items where tracking information has been
saved.
 
S

Sue Mosher [MVP-Outlook]

Save them where? They have to stay in the Inbox long enough for Outlook to process them in the background.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
A

Ann

The Tracking tab doesn't appear until you open the Read Receipt. I also have
a few options checked under Tools, Options, Tracking Options: Process
Requests on responses on arrival, Process receipts on arrival and under For
All Messages I sent, request Read Receipt.

Hope that helps.
 
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