Why don't my customized menus save in Word 2003?

N

Nitya

When I customize the top menus in Word 2003 with additional icons, they do
not appear the next time I open it. Similarly, I changed the Page Setup to 1"
margins instead of 1.25", and then saved it as the Normal template, yet every
time I open Word, it always returns to 1.25". Any suggestions how I can fix
this?
 
G

garfield-n-odie

Is Adobe Acrobat 7.0 installed on the computer? If yes, the
Acrobat 7.0 Create Adobe PDF toolbar add-in for Word prevents
Word from automatically saving changes to the normal.dot
template. Choose your default margins and modify your toolbars
again, and click "Shift+File | Save All" to force Word to save
the normal.dot template. Alternatively, you can prevent the
Adobe add-in from loading by editing the Windows registry key
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\PDFMaker.OfficeAddin"
and changing the "LoadBehavior" subkey value from 3 to 0, but
you'll lose the PDF toolbar if you do this.
 
N

Nitya

Adobe Acrobat was on my computer and the toolbar was installed in Word.

Thanks so much for your help!! The solution worked!
You're a genius!!!
 
C

Charles Kenyon

From the FAQ:

28. I can't save my customizations - AutoText, menus, etc.
Can't save normal.dot...
If you have Adobe Acrobat 7 installed see the last section of
http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm.
Otherwise, hold down the Shift key when selecting the File
menu and select Save All.

Hope this helps,
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide


--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.
 
Top