Why isn't the Outlook query builder working?

R

Renee

The orangish box is there, but the words are in gray, not black. I cannot
enter anything in the fields. What is the problem and how can I fix it?
Thanks ahead for your help!
 
R

Roady [MVP]

Any configuration details on this?
Did you activate your version of Outlook already?
Can you still create new emails?
 
R

Renee

1.I don't know specifically what you mean by "configuration details."
2. I've been using Outlook for quite awhile. I've never been able to use
the query builder. Now that I took the time to review the instructions, I am
confident that it isn't me, rather, something is not functioning as it
should.
3. Using the normal e-mail functions of Outlook has never been an issue.
However, the query builder has never worked.
These answers don't seem too helpful, but they are the answers. Any thoughts?
 
Top