why was my product key denied when i just bought it?

T

Tony

why was my product key for Office 2003 denied when i just bought it? I have
the receit to prove it, the seller was my college and they wont help.
 
J

JoAnn Paules [MSFT MVP]

Could be that you misread the numbers. Read it carefully - maybe even with a
magnifier. B's can look like 8's, etc.
 
T

Tony

I tried again with a magnifier, and again it failed to accept the product
key. What can I do or you do to solve this problem?

JoAnn Paules said:
Could be that you misread the numbers. Read it carefully - maybe even with a
magnifier. B's can look like 8's, etc.

--

JoAnn Paules
MVP Microsoft [Publisher]



Tony said:
why was my product key for Office 2003 denied when i just bought it? I
have
the receit to prove it, the seller was my college and they wont help.
Click to expand...
Click to expand...
 
D

David R. Norton MVP

Tony said:
I tried again with a magnifier, and again it failed to accept the product
key. What can I do or you do to solve this problem?
Click to expand...

Try the activate by telephone option. If there is some problem with the key
you can work it out over the phone.
 
T

Tony

Could I have that phone number please, someone gave me the 1-888-871-2048
number, but that was a recording of a dialed wrong number. I would much
appreciate it.
 
J

JoAnn Paules [MSFT MVP]

Go to www.microsoft.com and head for the support section. You will need to
make certain selections so that you get the phone number you need to call
them. Help with installation is still free, but you do have to pay long
distance phone charges. I've found them to be fast so you don't need to take
out a second mortgage for that call.

--

JoAnn Paules
MVP Microsoft [Publisher]



Tony said:
I tried again with a magnifier, and again it failed to accept the product
key. What can I do or you do to solve this problem?

JoAnn Paules said:
Could be that you misread the numbers. Read it carefully - maybe even
with a
magnifier. B's can look like 8's, etc.

--

JoAnn Paules
MVP Microsoft [Publisher]



Tony said:
why was my product key for Office 2003 denied when i just bought it? I
have
the receit to prove it, the seller was my college and they wont help.
Click to expand...
Click to expand...
Click to expand...
 
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