Why won't SP2 install?

[Gerryggg]

The update downloads, then installation fails, but it never tells me why.

 

[TaurArian [MS-MVP]]

How to troubleshoot failures updating your Office installation from the Office Update Web site
http://support.microsoft.com/kb/304498



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TaurArian [MS-MVP] 2005-2006
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[D. Camm]

Hi, do you have installed the last Excel Patch KB905756 before ?
Yes, than you have to delete the following reg keys, then sp2 update should
run

HKEY_CLASSES_ROOT\Installer\Patches\188A70814A751974F81247587F581A1E

HKEY_CLASSES_ROOT\Installer\Products\9040110900063D11C8EF10054038389C\Patches