Why would the system tell me that a word doc is not available

B

Bob M

I cannot access word files. When I do try the system tells me that it is not
available. Even when I save a new file, I cannot retrieve it. Any ideas?
 
E

E-TN-NSC

I am getting this same error message. It seems that all of the Office
products are having problems opening files. I have tried uninstalling,
rebooting, and reinstalling. I created a new user and tried saving a
document with the new user and still the same problem. I deleted the
normal.dot file under c:\Documents & Settings\<user name>\Application
Data\Microsoft\Templates (think this is the path, can't remember of the top
of my head). Still no luck. Hope someone has an answer.

Thanks
Barry
 
S

Suzanne S. Barnhill

See “You receive a "File is not available" error message when you try to
open an Office 2003 documentâ€
http://support.microsoft.com/?kbid=835404



E-TN-NSC said:
I am getting this same error message. It seems that all of the Office
products are having problems opening files. I have tried uninstalling,
rebooting, and reinstalling. I created a new user and tried saving a
document with the new user and still the same problem. I deleted the
normal.dot file under c:\Documents & Settings\<user name>\Application
Data\Microsoft\Templates (think this is the path, can't remember of the top
of my head). Still no luck. Hope someone has an answer.

Thanks
Barry
Click to expand...
ideas?
 
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