Will not turn on.

J

jhef

Whenever I go to pull up my Microsoft Outlook it starts off by pulling the
icon up which sits there for about 3 minutes then pulls up the window but
never fully loads that either and I haven't been able to see my messages
because it won't show them to me.
 
J

jhef

No i don't get any error messages, and it used to ask me if I want to start
in safe mode but now it doesn't anymore.

Diane Poremsky said:
Any error messages?
Does it work if you start outlook in safe mode?
(http://www.outlook-tips.net/beginner/safemode.htm)



--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

jhef said:
Whenever I go to pull up my Microsoft Outlook it starts off by pulling the
icon up which sits there for about 3 minutes then pulls up the window but
never fully loads that either and I haven't been able to see my messages
because it won't show them to me.
Click to expand...
Click to expand...
 
D

Diane Poremsky [MVP]

If you start in safe mode does it work? That will give us an idea if it’s
an addin or support file (safe works) or a corrupt install or profile (safe
doesn't work).

What version of Outlook? You can try detect and repair from Word or Excel if
you installed Outlook as part of a suite.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

jhef said:
No i don't get any error messages, and it used to ask me if I want to
start
in safe mode but now it doesn't anymore.

Diane Poremsky said:
Any error messages?
Does it work if you start outlook in safe mode?
(http://www.outlook-tips.net/beginner/safemode.htm)



--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

jhef said:
Whenever I go to pull up my Microsoft Outlook it starts off by pulling
the
icon up which sits there for about 3 minutes then pulls up the window
but
never fully loads that either and I haven't been able to see my
messages
because it won't show them to me.
Click to expand...
Click to expand...
Click to expand...
 
J

jhef

One time when I started it in safe mood it worked but after that I haven't
had the option to get into safe mode anymore so I'm not sure if it works.

Diane Poremsky said:
If you start in safe mode does it work? That will give us an idea if it’s
an addin or support file (safe works) or a corrupt install or profile (safe
doesn't work).

What version of Outlook? You can try detect and repair from Word or Excel if
you installed Outlook as part of a suite.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

jhef said:
No i don't get any error messages, and it used to ask me if I want to
start
in safe mode but now it doesn't anymore.

Diane Poremsky said:
Any error messages?
Does it work if you start outlook in safe mode?
(http://www.outlook-tips.net/beginner/safemode.htm)



--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Whenever I go to pull up my Microsoft Outlook it starts off by pulling
the
icon up which sits there for about 3 minutes then pulls up the window
but
never fully loads that either and I haven't been able to see my
messages
because it won't show them to me.
Click to expand...
Click to expand...
Click to expand...
 
B

Brian Tillman [MVP - Outlook]

One time when I started it in safe mood it worked but after that I haven't
had the option to get into safe mode anymore so I'm not sure if it works.
Click to expand...

It WILL start in safe mode if you follow the instructions Diane gave you.
 
J

jhef

I'm sorry apparently I missed the instructions. I don't know how to get into
safe mode without it offering to me first.
 
B

Brian Tillman [MVP - Outlook]

I'm sorry apparently I missed the instructions. I don't know how to get into
safe mode without it offering to me first.
Click to expand...

Read the article Diane referenced. Explicit instructions appear in it.
 
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