Windows installer keeps running

[John in Kentucky]

JoAnn, Milly, anyone:

I've been all over the groups and only find there are a lot of people in the
same boat. The questions I have are really simple:
1. Does MS offer any mechanism whatsoever to completely remove Beta2?
2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
doesn't work due to some residual MAPI.DLL overlapping problem. Is there a
MAPI*.* that I can manually delete?
3. Is it possible that the only fix is a complete re-imaging of the hard
drive?

Sorry to be a pain, but it would seem answers to the 3 q's above would be
helpful to a lot of hurting people out here.

Thanks,

John

Look for an Outlook newsgroup. And I'm sure there will be a fix mentioned in
there. Using Google is a simple way of checking the archives.

(I bet you'll think two, three, and maybe four times about installing beta
software on a computer in the future. ;-) )

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, Milly, but can you be more specific regarding the group? And,
could
you comment if the discussion includes a fix? Thanks.

groups.google.com is your friend - posted here many times/

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas? Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete 2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[John in Kentucky]

JoAnn, Milly, anyone:

I've been all over the groups and only find there are a lot of people in the
same boat. The questions I have are really simple:
1. Does MS offer any mechanism whatsoever to completely remove Beta2?
2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
doesn't work due to some residual MAPI.DLL overlapping problem. Is there a
MAPI*.* that I can manually delete?
3. Is it possible that the only fix is a complete re-imaging of the hard
drive?

Sorry to be a pain, but it would seem answers to the 3 q's above would be
helpful to a lot of hurting people out here.

Thanks,

John

Look for an Outlook newsgroup. And I'm sure there will be a fix mentioned in
there. Using Google is a simple way of checking the archives.

(I bet you'll think two, three, and maybe four times about installing beta
software on a computer in the future. ;-) )

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, Milly, but can you be more specific regarding the group? And,
could
you comment if the discussion includes a fix? Thanks.

groups.google.com is your friend - posted here many times/

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas? Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete 2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[John in Kentucky]

JoAnn, Milly, anyone:

I've been all over the groups and only find there are a lot of people in the
same boat. The questions I have are really simple:
1. Does MS offer any mechanism whatsoever to completely remove Beta2?
2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
doesn't work due to some residual MAPI.DLL overlapping problem. Is there a
MAPI*.* that I can manually delete?
3. Is it possible that the only fix is a complete re-imaging of the hard
drive?

Sorry to be a pain, but it would seem answers to the 3 q's above would be
helpful to a lot of hurting people out here.

Thanks,

John

Look for an Outlook newsgroup. And I'm sure there will be a fix mentioned in
there. Using Google is a simple way of checking the archives.

(I bet you'll think two, three, and maybe four times about installing beta
software on a computer in the future. ;-) )

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, Milly, but can you be more specific regarding the group? And,
could
you comment if the discussion includes a fix? Thanks.

groups.google.com is your friend - posted here many times/

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas? Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete 2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[JoAnn Paules [MVP]]

John

Your questions are excellent but Microsoft does tell you ahead of time that
downloading beta software can screw up the stability of your system. They
weren't kidding or over-estimating the severity of potential problems.

I downloaded the beta on my husband's computer *only* because he said he
didn't care if we'd have to reformat it later. If he hadn't agreed to that,
I wouldn't have done it.

--

JoAnn Paules
MVP Microsoft [Publisher]

JoAnn, Milly, anyone:

I've been all over the groups and only find there are a lot of people in
the
same boat. The questions I have are really simple:
1. Does MS offer any mechanism whatsoever to completely remove Beta2?
2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
doesn't work due to some residual MAPI.DLL overlapping problem. Is there
a
MAPI*.* that I can manually delete?
3. Is it possible that the only fix is a complete re-imaging of the hard
drive?

Sorry to be a pain, but it would seem answers to the 3 q's above would be
helpful to a lot of hurting people out here.

Thanks,

John

Look for an Outlook newsgroup. And I'm sure there will be a fix mentioned
in
there. Using Google is a simple way of checking the archives.

(I bet you'll think two, three, and maybe four times about installing
beta
software on a computer in the future. ;-) )

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, Milly, but can you be more specific regarding the group? And,
could
you comment if the discussion includes a fix? Thanks.

:

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of
the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas?
Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you
just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete
2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job
for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[JoAnn Paules [MVP]]

John

Your questions are excellent but Microsoft does tell you ahead of time that
downloading beta software can screw up the stability of your system. They
weren't kidding or over-estimating the severity of potential problems.

I downloaded the beta on my husband's computer *only* because he said he
didn't care if we'd have to reformat it later. If he hadn't agreed to that,
I wouldn't have done it.

--

JoAnn Paules
MVP Microsoft [Publisher]

JoAnn, Milly, anyone:

I've been all over the groups and only find there are a lot of people in
the
same boat. The questions I have are really simple:
1. Does MS offer any mechanism whatsoever to completely remove Beta2?
2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
doesn't work due to some residual MAPI.DLL overlapping problem. Is there
a
MAPI*.* that I can manually delete?
3. Is it possible that the only fix is a complete re-imaging of the hard
drive?

Sorry to be a pain, but it would seem answers to the 3 q's above would be
helpful to a lot of hurting people out here.

Thanks,

John

Look for an Outlook newsgroup. And I'm sure there will be a fix mentioned
in
there. Using Google is a simple way of checking the archives.

(I bet you'll think two, three, and maybe four times about installing
beta
software on a computer in the future. ;-) )

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, Milly, but can you be more specific regarding the group? And,
could
you comment if the discussion includes a fix? Thanks.

:

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of
the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas?
Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you
just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete
2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job
for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[JoAnn Paules [MVP]]

John

Your questions are excellent but Microsoft does tell you ahead of time that
downloading beta software can screw up the stability of your system. They
weren't kidding or over-estimating the severity of potential problems.

I downloaded the beta on my husband's computer *only* because he said he
didn't care if we'd have to reformat it later. If he hadn't agreed to that,
I wouldn't have done it.

--

JoAnn Paules
MVP Microsoft [Publisher]

JoAnn, Milly, anyone:

I've been all over the groups and only find there are a lot of people in
the
same boat. The questions I have are really simple:
1. Does MS offer any mechanism whatsoever to completely remove Beta2?
2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
doesn't work due to some residual MAPI.DLL overlapping problem. Is there
a
MAPI*.* that I can manually delete?
3. Is it possible that the only fix is a complete re-imaging of the hard
drive?

Sorry to be a pain, but it would seem answers to the 3 q's above would be
helpful to a lot of hurting people out here.

Thanks,

John

Look for an Outlook newsgroup. And I'm sure there will be a fix mentioned
in
there. Using Google is a simple way of checking the archives.

(I bet you'll think two, three, and maybe four times about installing
beta
software on a computer in the future. ;-) )

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, Milly, but can you be more specific regarding the group? And,
could
you comment if the discussion includes a fix? Thanks.

:

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of
the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas?
Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you
just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete
2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job
for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[JoAnn Paules [MVP]]

John

Your questions are excellent but Microsoft does tell you ahead of time that
downloading beta software can screw up the stability of your system. They
weren't kidding or over-estimating the severity of potential problems.

I downloaded the beta on my husband's computer *only* because he said he
didn't care if we'd have to reformat it later. If he hadn't agreed to that,
I wouldn't have done it.

--

JoAnn Paules
MVP Microsoft [Publisher]

JoAnn, Milly, anyone:

I've been all over the groups and only find there are a lot of people in
the
same boat. The questions I have are really simple:
1. Does MS offer any mechanism whatsoever to completely remove Beta2?
2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
doesn't work due to some residual MAPI.DLL overlapping problem. Is there
a
MAPI*.* that I can manually delete?
3. Is it possible that the only fix is a complete re-imaging of the hard
drive?

Sorry to be a pain, but it would seem answers to the 3 q's above would be
helpful to a lot of hurting people out here.

Thanks,

John

Look for an Outlook newsgroup. And I'm sure there will be a fix mentioned
in
there. Using Google is a simple way of checking the archives.

(I bet you'll think two, three, and maybe four times about installing
beta
software on a computer in the future. ;-) )

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, Milly, but can you be more specific regarding the group? And,
could
you comment if the discussion includes a fix? Thanks.

:

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of
the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas?
Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you
just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete
2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job
for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[JoAnn Paules [MVP]]

John

Your questions are excellent but Microsoft does tell you ahead of time that
downloading beta software can screw up the stability of your system. They
weren't kidding or over-estimating the severity of potential problems.

I downloaded the beta on my husband's computer *only* because he said he
didn't care if we'd have to reformat it later. If he hadn't agreed to that,
I wouldn't have done it.

--

JoAnn Paules
MVP Microsoft [Publisher]

JoAnn, Milly, anyone:

I've been all over the groups and only find there are a lot of people in
the
same boat. The questions I have are really simple:
1. Does MS offer any mechanism whatsoever to completely remove Beta2?
2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
doesn't work due to some residual MAPI.DLL overlapping problem. Is there
a
MAPI*.* that I can manually delete?
3. Is it possible that the only fix is a complete re-imaging of the hard
drive?

Sorry to be a pain, but it would seem answers to the 3 q's above would be
helpful to a lot of hurting people out here.

Thanks,

John

Look for an Outlook newsgroup. And I'm sure there will be a fix mentioned
in
there. Using Google is a simple way of checking the archives.

(I bet you'll think two, three, and maybe four times about installing
beta
software on a computer in the future. ;-) )

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, Milly, but can you be more specific regarding the group? And,
could
you comment if the discussion includes a fix? Thanks.

:

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of
the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas?
Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you
just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete
2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job
for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[JoAnn Paules [MVP]]

John

Your questions are excellent but Microsoft does tell you ahead of time that
downloading beta software can screw up the stability of your system. They
weren't kidding or over-estimating the severity of potential problems.

I downloaded the beta on my husband's computer *only* because he said he
didn't care if we'd have to reformat it later. If he hadn't agreed to that,
I wouldn't have done it.

--

JoAnn Paules
MVP Microsoft [Publisher]

JoAnn, Milly, anyone:

I've been all over the groups and only find there are a lot of people in
the
same boat. The questions I have are really simple:
1. Does MS offer any mechanism whatsoever to completely remove Beta2?
2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
doesn't work due to some residual MAPI.DLL overlapping problem. Is there
a
MAPI*.* that I can manually delete?
3. Is it possible that the only fix is a complete re-imaging of the hard
drive?

Sorry to be a pain, but it would seem answers to the 3 q's above would be
helpful to a lot of hurting people out here.

Thanks,

John

Look for an Outlook newsgroup. And I'm sure there will be a fix mentioned
in
there. Using Google is a simple way of checking the archives.

(I bet you'll think two, three, and maybe four times about installing
beta
software on a computer in the future. ;-) )

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, Milly, but can you be more specific regarding the group? And,
could
you comment if the discussion includes a fix? Thanks.

:

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of
the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas?
Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you
just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete
2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job
for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[JoAnn Paules [MVP]]

John

Your questions are excellent but Microsoft does tell you ahead of time that
downloading beta software can screw up the stability of your system. They
weren't kidding or over-estimating the severity of potential problems.

I downloaded the beta on my husband's computer *only* because he said he
didn't care if we'd have to reformat it later. If he hadn't agreed to that,
I wouldn't have done it.

--

JoAnn Paules
MVP Microsoft [Publisher]

JoAnn, Milly, anyone:

I've been all over the groups and only find there are a lot of people in
the
same boat. The questions I have are really simple:
1. Does MS offer any mechanism whatsoever to completely remove Beta2?
2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
doesn't work due to some residual MAPI.DLL overlapping problem. Is there
a
MAPI*.* that I can manually delete?
3. Is it possible that the only fix is a complete re-imaging of the hard
drive?

Sorry to be a pain, but it would seem answers to the 3 q's above would be
helpful to a lot of hurting people out here.

Thanks,

John

Look for an Outlook newsgroup. And I'm sure there will be a fix mentioned
in
there. Using Google is a simple way of checking the archives.

(I bet you'll think two, three, and maybe four times about installing
beta
software on a computer in the future. ;-) )

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, Milly, but can you be more specific regarding the group? And,
could
you comment if the discussion includes a fix? Thanks.

:

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of
the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas?
Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you
just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete
2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job
for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[Mary Sauer]

I went through what you are going through.

Office 2007 beta broke a couple of old Office legacy applications, so I decided
to uninstall it. After that the installer would not quit when I opened Outlook
2003. It was hairy to say the least.
My solution was to re-install Outlook 2007 beta. Actually I re-installed the
entire beta. Never have had a problem after that. I have both 2003 and 2007
working well side by side.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

JoAnn, Milly, anyone:

I've been all over the groups and only find there are a lot of people in the
same boat. The questions I have are really simple:
1. Does MS offer any mechanism whatsoever to completely remove Beta2?
2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
doesn't work due to some residual MAPI.DLL overlapping problem. Is there a
MAPI*.* that I can manually delete?
3. Is it possible that the only fix is a complete re-imaging of the hard
drive?

Sorry to be a pain, but it would seem answers to the 3 q's above would be
helpful to a lot of hurting people out here.

Thanks,

John

Look for an Outlook newsgroup. And I'm sure there will be a fix mentioned in
there. Using Google is a simple way of checking the archives.

(I bet you'll think two, three, and maybe four times about installing beta
software on a computer in the future. ;-) )

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, Milly, but can you be more specific regarding the group? And,
could
you comment if the discussion includes a fix? Thanks.

:

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas? Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete 2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[Mary Sauer]

I went through what you are going through.

Office 2007 beta broke a couple of old Office legacy applications, so I decided
to uninstall it. After that the installer would not quit when I opened Outlook
2003. It was hairy to say the least.
My solution was to re-install Outlook 2007 beta. Actually I re-installed the
entire beta. Never have had a problem after that. I have both 2003 and 2007
working well side by side.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

JoAnn, Milly, anyone:

I've been all over the groups and only find there are a lot of people in the
same boat. The questions I have are really simple:
1. Does MS offer any mechanism whatsoever to completely remove Beta2?
2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
doesn't work due to some residual MAPI.DLL overlapping problem. Is there a
MAPI*.* that I can manually delete?
3. Is it possible that the only fix is a complete re-imaging of the hard
drive?

Sorry to be a pain, but it would seem answers to the 3 q's above would be
helpful to a lot of hurting people out here.

Thanks,

John

Look for an Outlook newsgroup. And I'm sure there will be a fix mentioned in
there. Using Google is a simple way of checking the archives.

(I bet you'll think two, three, and maybe four times about installing beta
software on a computer in the future. ;-) )

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, Milly, but can you be more specific regarding the group? And,
could
you comment if the discussion includes a fix? Thanks.

:

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas? Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete 2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[Mary Sauer]

I went through what you are going through.

Office 2007 beta broke a couple of old Office legacy applications, so I decided
to uninstall it. After that the installer would not quit when I opened Outlook
2003. It was hairy to say the least.
My solution was to re-install Outlook 2007 beta. Actually I re-installed the
entire beta. Never have had a problem after that. I have both 2003 and 2007
working well side by side.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

JoAnn, Milly, anyone:

I've been all over the groups and only find there are a lot of people in the
same boat. The questions I have are really simple:
1. Does MS offer any mechanism whatsoever to completely remove Beta2?
2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
doesn't work due to some residual MAPI.DLL overlapping problem. Is there a
MAPI*.* that I can manually delete?
3. Is it possible that the only fix is a complete re-imaging of the hard
drive?

Sorry to be a pain, but it would seem answers to the 3 q's above would be
helpful to a lot of hurting people out here.

Thanks,

John

Look for an Outlook newsgroup. And I'm sure there will be a fix mentioned in
there. Using Google is a simple way of checking the archives.

(I bet you'll think two, three, and maybe four times about installing beta
software on a computer in the future. ;-) )

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, Milly, but can you be more specific regarding the group? And,
could
you comment if the discussion includes a fix? Thanks.

:

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas? Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete 2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[Mary Sauer]

I went through what you are going through.

Office 2007 beta broke a couple of old Office legacy applications, so I decided
to uninstall it. After that the installer would not quit when I opened Outlook
2003. It was hairy to say the least.
My solution was to re-install Outlook 2007 beta. Actually I re-installed the
entire beta. Never have had a problem after that. I have both 2003 and 2007
working well side by side.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

JoAnn, Milly, anyone:

I've been all over the groups and only find there are a lot of people in the
same boat. The questions I have are really simple:
1. Does MS offer any mechanism whatsoever to completely remove Beta2?
2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
doesn't work due to some residual MAPI.DLL overlapping problem. Is there a
MAPI*.* that I can manually delete?
3. Is it possible that the only fix is a complete re-imaging of the hard
drive?

Sorry to be a pain, but it would seem answers to the 3 q's above would be
helpful to a lot of hurting people out here.

Thanks,

John

Look for an Outlook newsgroup. And I'm sure there will be a fix mentioned in
there. Using Google is a simple way of checking the archives.

(I bet you'll think two, three, and maybe four times about installing beta
software on a computer in the future. ;-) )

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, Milly, but can you be more specific regarding the group? And,
could
you comment if the discussion includes a fix? Thanks.

:

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas? Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete 2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[Mary Sauer]

I went through what you are going through.

Office 2007 beta broke a couple of old Office legacy applications, so I decided
to uninstall it. After that the installer would not quit when I opened Outlook
2003. It was hairy to say the least.
My solution was to re-install Outlook 2007 beta. Actually I re-installed the
entire beta. Never have had a problem after that. I have both 2003 and 2007
working well side by side.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

JoAnn, Milly, anyone:

I've been all over the groups and only find there are a lot of people in the
same boat. The questions I have are really simple:
1. Does MS offer any mechanism whatsoever to completely remove Beta2?
2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
doesn't work due to some residual MAPI.DLL overlapping problem. Is there a
MAPI*.* that I can manually delete?
3. Is it possible that the only fix is a complete re-imaging of the hard
drive?

Sorry to be a pain, but it would seem answers to the 3 q's above would be
helpful to a lot of hurting people out here.

Thanks,

John

Look for an Outlook newsgroup. And I'm sure there will be a fix mentioned in
there. Using Google is a simple way of checking the archives.

(I bet you'll think two, three, and maybe four times about installing beta
software on a computer in the future. ;-) )

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, Milly, but can you be more specific regarding the group? And,
could
you comment if the discussion includes a fix? Thanks.

:

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas? Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete 2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[Mary Sauer]

I went through what you are going through.

Office 2007 beta broke a couple of old Office legacy applications, so I decided
to uninstall it. After that the installer would not quit when I opened Outlook
2003. It was hairy to say the least.
My solution was to re-install Outlook 2007 beta. Actually I re-installed the
entire beta. Never have had a problem after that. I have both 2003 and 2007
working well side by side.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

JoAnn, Milly, anyone:

I've been all over the groups and only find there are a lot of people in the
same boat. The questions I have are really simple:
1. Does MS offer any mechanism whatsoever to completely remove Beta2?
2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
doesn't work due to some residual MAPI.DLL overlapping problem. Is there a
MAPI*.* that I can manually delete?
3. Is it possible that the only fix is a complete re-imaging of the hard
drive?

Sorry to be a pain, but it would seem answers to the 3 q's above would be
helpful to a lot of hurting people out here.

Thanks,

John

Look for an Outlook newsgroup. And I'm sure there will be a fix mentioned in
there. Using Google is a simple way of checking the archives.

(I bet you'll think two, three, and maybe four times about installing beta
software on a computer in the future. ;-) )

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, Milly, but can you be more specific regarding the group? And,
could
you comment if the discussion includes a fix? Thanks.

:

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas? Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete 2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[Mary Sauer]

I went through what you are going through.

Office 2007 beta broke a couple of old Office legacy applications, so I decided
to uninstall it. After that the installer would not quit when I opened Outlook
2003. It was hairy to say the least.
My solution was to re-install Outlook 2007 beta. Actually I re-installed the
entire beta. Never have had a problem after that. I have both 2003 and 2007
working well side by side.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

JoAnn, Milly, anyone:

I've been all over the groups and only find there are a lot of people in the
same boat. The questions I have are really simple:
1. Does MS offer any mechanism whatsoever to completely remove Beta2?
2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
doesn't work due to some residual MAPI.DLL overlapping problem. Is there a
MAPI*.* that I can manually delete?
3. Is it possible that the only fix is a complete re-imaging of the hard
drive?

Sorry to be a pain, but it would seem answers to the 3 q's above would be
helpful to a lot of hurting people out here.

Thanks,

John

Look for an Outlook newsgroup. And I'm sure there will be a fix mentioned in
there. Using Google is a simple way of checking the archives.

(I bet you'll think two, three, and maybe four times about installing beta
software on a computer in the future. ;-) )

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, Milly, but can you be more specific regarding the group? And,
could
you comment if the discussion includes a fix? Thanks.

:

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas? Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete 2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[John in Kentucky]

Thanks Mary, and Paula (previous).

I suppose I'm really stuck, but unlike you folks, I think I have a more
legitimate gripe with MS. I'm not a developer, just a registered Office2003
Pro user. I received an unsolicited email from MS offering me a free trial
of 2007. I'm an executive manager (not IT) who was invited years ago to a
one-day MS course when 2003 was being readied for release. I was given a
free copy of 2003 and a day of training, I'm sure as an inducement to talk it
up in my company and others. I admittedly did not read the offer terms this
time, and recognize they covered their '6' with it, but still and all I
consider it deceptive.

I don't live in the 'beta world', but, as evidenced by the many problems
like mine, do like having the latest edition. MS should never offer beta
installs, especially those that are irreversible, to rank and file users. I
thought it was a chance to test a new product and, if I liked it would
purchase it when the license expired. No more, no less. I wasn't contacted
as a paid or volunteer developer/tester.

Does that make sense? I've lost 3 days so far and believe it will be one
more before I can be back to where I started last week.

John

 

[John in Kentucky]

Thanks Mary, and Paula (previous).

I suppose I'm really stuck, but unlike you folks, I think I have a more
legitimate gripe with MS. I'm not a developer, just a registered Office2003
Pro user. I received an unsolicited email from MS offering me a free trial
of 2007. I'm an executive manager (not IT) who was invited years ago to a
one-day MS course when 2003 was being readied for release. I was given a
free copy of 2003 and a day of training, I'm sure as an inducement to talk it
up in my company and others. I admittedly did not read the offer terms this
time, and recognize they covered their '6' with it, but still and all I
consider it deceptive.

I don't live in the 'beta world', but, as evidenced by the many problems
like mine, do like having the latest edition. MS should never offer beta
installs, especially those that are irreversible, to rank and file users. I
thought it was a chance to test a new product and, if I liked it would
purchase it when the license expired. No more, no less. I wasn't contacted
as a paid or volunteer developer/tester.

Does that make sense? I've lost 3 days so far and believe it will be one
more before I can be back to where I started last week.

John

 

[John in Kentucky]

Thanks Mary, and Paula (previous).

I suppose I'm really stuck, but unlike you folks, I think I have a more
legitimate gripe with MS. I'm not a developer, just a registered Office2003
Pro user. I received an unsolicited email from MS offering me a free trial
of 2007. I'm an executive manager (not IT) who was invited years ago to a
one-day MS course when 2003 was being readied for release. I was given a
free copy of 2003 and a day of training, I'm sure as an inducement to talk it
up in my company and others. I admittedly did not read the offer terms this
time, and recognize they covered their '6' with it, but still and all I
consider it deceptive.

I don't live in the 'beta world', but, as evidenced by the many problems
like mine, do like having the latest edition. MS should never offer beta
installs, especially those that are irreversible, to rank and file users. I
thought it was a chance to test a new product and, if I liked it would
purchase it when the license expired. No more, no less. I wasn't contacted
as a paid or volunteer developer/tester.

Does that make sense? I've lost 3 days so far and believe it will be one
more before I can be back to where I started last week.

John