S
Stuart Dole
Hi everyone and MVPs:
Regarding Office 2007 "Small Business" troubles:
Some time back I upgraded my hard drive and used the Western Digital
migration tool to move everything to my new hard drive.
Everything worked except the SQL Express that is part of Outlook with
"Business Contact Manager", and (ominously enough) all Office icons reverted
to "generic" (which hasn't changed, despite various attempts to run the
self-test tools in Office).
I went into Services and changed the SQL login/startup in some way (I don't
remember exactly how now) and it worked well enough for Outlook to be happy,
though the computer makes lots of "boink" sounds when it boots in the
morning, and the error messages in the log complain about how I modified SQL.
But everything seemed to work OK otherwise, and I'm not about to spend a few
days learning SQL foo I don't need to learn, or chasing down the icon
weirdness.
Then in the last few months the SQL SP2 security update has failed to
install - every night (it keeps trying!) - and in the last week PowerPoint's
security update has failed as well (Error Code: 0x8007006E - does PP use
SQL?). Curiously, Windows Update also keeps trying to update Office 2003
(which I no longer have installed), and that fails too, understandably enough.
I'm to the point where I'm ready to do a complete uninstall of Office 2007
and reinstall from the CDs. Is there a risk here? Well, I've been around
enough to know that there *is* a risk, but how much? What if I can't
uninstall something? Are there Microsoft tools to do a brute force cleanup of
the file system and registry to allow a clean reinstall? I really don't want
to reformat my hard drive and reinstall XP (I'd have to do that from HP's
"system restore" partition, and it loads up the system with gobs of useless
games and utilities that take a day or two to get rid of! Not to mention all
the hours of updates!)
So, OK to start uninstalling? What about stuff like .NET? Will SQL get stuck?
Thanks in advance for any advice...
Happy trails,
Stuart
Regarding Office 2007 "Small Business" troubles:
Some time back I upgraded my hard drive and used the Western Digital
migration tool to move everything to my new hard drive.
Everything worked except the SQL Express that is part of Outlook with
"Business Contact Manager", and (ominously enough) all Office icons reverted
to "generic" (which hasn't changed, despite various attempts to run the
self-test tools in Office).
I went into Services and changed the SQL login/startup in some way (I don't
remember exactly how now) and it worked well enough for Outlook to be happy,
though the computer makes lots of "boink" sounds when it boots in the
morning, and the error messages in the log complain about how I modified SQL.
But everything seemed to work OK otherwise, and I'm not about to spend a few
days learning SQL foo I don't need to learn, or chasing down the icon
weirdness.
Then in the last few months the SQL SP2 security update has failed to
install - every night (it keeps trying!) - and in the last week PowerPoint's
security update has failed as well (Error Code: 0x8007006E - does PP use
SQL?). Curiously, Windows Update also keeps trying to update Office 2003
(which I no longer have installed), and that fails too, understandably enough.
I'm to the point where I'm ready to do a complete uninstall of Office 2007
and reinstall from the CDs. Is there a risk here? Well, I've been around
enough to know that there *is* a risk, but how much? What if I can't
uninstall something? Are there Microsoft tools to do a brute force cleanup of
the file system and registry to allow a clean reinstall? I really don't want
to reformat my hard drive and reinstall XP (I'd have to do that from HP's
"system restore" partition, and it loads up the system with gobs of useless
games and utilities that take a day or two to get rid of! Not to mention all
the hours of updates!)
So, OK to start uninstalling? What about stuff like .NET? Will SQL get stuck?
Thanks in advance for any advice...
Happy trails,
Stuart