Windowsupdate error A9B KB976416 - please help

[RobCoh]

Hi,
Have received repeated error A9B on Windows Update install of KB976416 over
the past week or so. Same error from standalone installer. Have tried
running the extracted package with logging and have a log file but cannot
post here
due to size limitations.


Also, have received the text below in a dialog box when running the
extracted package:

Error 2715: An internal error has occurred.
(RdbVs8_RegFile_20490_________00001.3643236F_FC70_11D3_A536_0090278A1BB8
) Contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, seePSS10R.CHM

Hope this helps! Thanks in advance for any help you can offer.

Rob

 

[Peter Foldes]

Have you tried to post this to the windowsupdate newsgroup describing your version
of Windows