Winword.exe problem on opening program -- Hpzpm312.dll

G

gcd

Every time I open Word I get an error and the program must close. The
report indicates ModName hpzpm213.dll.

Any help?

Thanks
 
S

Suzanne S. Barnhill

The error seems to point to your HP printer or other peripheral as the
problem.
 
L

lucyric

I am having the same problem. With me, I only experience this whenever I am
not connected to my network - I am guessing that if Word cannot "see" my hp
printer, then Word terminates with this error message about the HP dll.

Does anyone know how to fix this??
 
S

Suzanne S. Barnhill

You need to have the printer driver installed locally even if the printer is
on the network.
 
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