winword.exe won't close

M

Marie Lavoie

Hi,
I'm having a weird problem. When i open Word (it seems that it is only when
IE opens it to view a .doc on a web page), after i stop using it (using
back, in IE) the winword.exe won't close. Then, after 10-20 min (or if i
close and reopen IE), it will start using around 80% of my CPU, when it
isn't open, i'm not viewing anything. So everytime i am finished with it, i
have to ctrl+alt+del and end process... Not very fun.
Could someone help me?

Marie
 
G

Guest

It could be caused by browser hijacker (some malware was
installed by somebody - one of the websites you visited):

Try the program called "hijackthis" and "CWshredder" (they
are free):www.spywareinfo.com/~merijn/downloads.html
Just be extra careful using the hijackthis, you should
read some articles and how to use it on the their website
before you use it. Go to their home page and read the
related articles. But the easiest way is post the message
you get from the hijackthis in their forum & ask for an
advice.

And let me know if this worked or not afterwards.

Chibi-momo
 
M

Marie Lavoie

after a spybot Find&Destroy and a virus scan, still have the problem...

Marie
 
Top