Word 2000 crashes after I start typing

B

Brian Peiris

this happens everytime i start typing in Word...
system:
Windows XP
Word 2000 SR-3
i have installed all the updates for XP and Word and i
have checked for viruses. but i still can't solve the
problem.
please help,

Brian
 
B

Brian Peiris

i've tryed all of the solutions here but at no avail...
i'm not using a network printer (it is local)
there is NOTHING in my "c:/program files/microsoft
office/office/startup/" folder I.E. not "Normal.dot" file.
and i tried the registry solution but nothing has changed.
i looked into the problem a little more and i found that
as soon as i press the return key (Enter key) word crashes
and when i look in task manager it shows word taking up 90-
100% CPU.
please help... it is very urgent
 
S

Suzanne S. Barnhill

A long shot, but did you try deleting and reinstalling the printer?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
 
B

Brian Peiris

you read my mind.. i just tried that... but nothing has
changed.. do you think i need to format and install
everything all over again?
 
B

Brian Peiris

i've looked in the startup foldr but there is no
Normal.dot file... is that abnormal?
 
S

Suzanne S. Barnhill

Normal.dot is not and should never be in the Startup folder. Look for it in
the path shown for User Templates on the File Locations tab of Tools |
Options. It is a Hidden file, so you have to set the Folder Options in
Windows Explorer to show Hidden and System files.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
 
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