Word 2000 docs won't open in 2003

T

trase

We have a very strange situation with Word 2003. We've
been rolling out new PC's with WinXP/Office 2003 to our
departments. In one particular department, some, but not
all, of the users had Word 2000 on their old PC's and had
created documents in it. Now, when they try to open those
documents in Word 2003, it tells them that the file
cannot be opened. Sometimes it offers to repair the file,
but then bombs out on a text extraction tool. It seems
overly odd to me that a *newer* version of software
cannot read an *older* file format. Any ideas/solutions?
We have applied all web updates from the office website.
It did fix the same problem in Powerpoint, however, the
same problem persists in Word.
Thanks!
 
R

Raghu Prakash

Hi Trase,

An earlier version of a word document can be opened as :
1.)Click On the File menu, click Versions.
2.)Click the version of the document you want to open.
3.)Click Open.
This version contains all the previously saved versions.

Now you would be able to open the previous versions of word documents.
http://office.microsoft.com/assistance/preview.aspx?AssetID=HP051898351033&C
TT=1&Origin=EC790000701033&QueryID=GdF5PGeju0&Query=Opening+files+from+previ
ous+versions&Scope=TC%2cHP%2cHA%2cRC%2cFX%2cES%2cEP%2cDC%2cXT

Please let me know has this helped...
Thank you,
Raghu...

This posting is provided "AS IS" with no warranties, and confers no rights.
 
Top