T
Terry Farrell
The new error message is also suggesting that the template trying to be
started is corrupt - and that should be normal.dot. The usual location for
normal.dot is in Documents and Settings, Username, Applications Data,
Microsoft, Templates. Are there definitely no templates in there?
The other possibility that there is a corrupt or incompatible template in
the Word Startup folder. Have you checked to ensure it is empty?
Terry
started is corrupt - and that should be normal.dot. The usual location for
normal.dot is in Documents and Settings, Username, Applications Data,
Microsoft, Templates. Are there definitely no templates in there?
The other possibility that there is a corrupt or incompatible template in
the Word Startup folder. Have you checked to ensure it is empty?
Terry