Idajewel said:
Could you explain that for me please?
Thank you
You said you looked at the page I mentioned
(
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm). Suzanne referred
to the procedure in paragraph 2(a) of that page:
--------------------
2. If Word crashes as soon as it opens ...
a)
It is most likely to be due to template corruption. To verify
whether this is the case, start Word without templates and add-ins loaded,
to see whether it still crashes: to do this, click the Start button in the
bottom left of your screen, select Run, and type winword.exe /a. (You may
need to specify the full path although you probably won't.)
Note the space before the forward slash! If you miss out that
space, you'll get an error message such as: "Cannot find the file
'winword.exe/a' or one of its components".
The /a switch is intended as a troubleshooting tool only, and
you shouldn't continue to use it to start Word. Any customisations you make
while in this mode will be discarded.
--------------------
Even though this paragraph talks about Word crashing, and you don't think
that applies to your problem, try it anyway. If using the /a switch makes
your problem go away, then the cause of the problem is corruption in a
template or an add-in. That would be the signal to continue with the
remaining steps on the page.
