Word 2000

V

Vincyman

Unable to open Word 2000 documents. Error says to
reinstall patch package or verify correct package. When I
try to relaod the Word 2000 CD I get an errror "patch
package could not be opened". What's wrong? I have a WIN
ME OS.
 
B

Beth Melton

This can be caused by several things, but to correct it you will need
to zap the Windows Installer entry in the Registry and reinstall
Office.

Obtain the following utility and use it to remove only the reference
to Office. Once that is complete then you'll need to reinstall Office
to point the Windows Installer to your installation CD:

MS Installer Cleanup utility for Office 2000:
http://support.microsoft.com/?kbid=238413

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
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