Word 2002 crashes every time using bullet point formatting

  • Thread starter jennifer mcfarlane
  • Start date
J

jennifer mcfarlane

Word 2002 (as part of Windows XP) crashes every time I
want to use bullet points for formatting.
 
B

Beth Melton

Hi Jennifer,

This could be due to some minor corruption in the Registry. Exit Word
in the Registry drill down to:
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\List Gallery
Presets

And delete the List Gallery Presets key. This key will be recreated
upon restarting Word.

As always, prior to making any changes to the Registry you should
review "Backing up the Registry" and "Restoring the Registry" in the
Registry Help.

In this situation you may also want to use the Registry/Export
Registry file command and export your selected branch. That way if you
find the change wasn't necessary or incorrect you can merge the
deleted branch back to the Registry by double-clicking the resulting
file.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 

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