Word 2002 Crashes w/big linked doc

M

Microsoft

Hello: RE: Crashes and Lost Links (2 problems)

I have created a large doc with hundreds of Excel links - mostly bitmaps
with manual updates. The file is about 200 pgs long. I have Office XP
(2002) with SP-2 and all the latest security patches. I have XP Home or XP
Pro (same symptoms on both) with 1 Gb DDR Ram, P4 2 GHz, lots of GB on hard
drives. The same crash behavior occurs on Windows 2K SP-4 and with Office
2K standard and pro. The file is 67 Mb with several hundred bitmap links to
Excel files. I have set all the links to manual, because if they are
automatic, Word crashes immediately. I save the file frequently and it
seems that if I don't exit and re-enter Word after about 5-10 saves, it will
crash on save, losing the last edits. The recovery file is useless as it
saves about 50-60 separate files with garbage graphics and with all links
erased. If I try to update all the links at once, Word will give the
message "Linked Object not found" and many links will be destroyed. I can
link it about 1/4 at a time with no lost links. Sometimes it crashes on
update link of a single object (right-click: update link).

The problem started to occur as the document got larger. There are also
multiple sections, two automatic TOCs, lots of cross references. I found
that the home edition crashes a bit less and it crashes more after
installing SP-1 and SP-2. Using event viewer, the last crash had the
following signature: 10.0.5815.0 winword.exe 0031c07b with internal
signature feef04bd. When the crash occurs, the recovery wizard shows no
updates available. Once again, as with mailmerge, Word does not seem up to
a professional type job. I hope that you can prove me wrong.

There are only two workarounds that I've found. 1. Use Star Office. It
never crashes. 2. Shorten the document by 1/2 and use the Master/Slave
multi-document method. The second is very inconvenient. The first is
looking better and better all the time. Short of that, I have to spend 1/2
hour to 1 hour updating the links everytime a variable is changed in an
Excel document to be certain that no links are corrupted. I have to save
and exit, then re-enter Word repeatedly as the document is edited to
minimize my loss at each inevitable crash.

Scott
 
T

TF

I'm please to hear that your problem is fixed.

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

Hello: RE: Crashes and Lost Links (2 problems)

I have created a large doc with hundreds of Excel links - mostly bitmaps
with manual updates. The file is about 200 pgs long. I have Office XP
(2002) with SP-2 and all the latest security patches. I have XP Home or XP
Pro (same symptoms on both) with 1 Gb DDR Ram, P4 2 GHz, lots of GB on hard
drives. The same crash behavior occurs on Windows 2K SP-4 and with Office
2K standard and pro. The file is 67 Mb with several hundred bitmap links to
Excel files. I have set all the links to manual, because if they are
automatic, Word crashes immediately. I save the file frequently and it
seems that if I don't exit and re-enter Word after about 5-10 saves, it will
crash on save, losing the last edits. The recovery file is useless as it
saves about 50-60 separate files with garbage graphics and with all links
erased. If I try to update all the links at once, Word will give the
message "Linked Object not found" and many links will be destroyed. I can
link it about 1/4 at a time with no lost links. Sometimes it crashes on
update link of a single object (right-click: update link).

The problem started to occur as the document got larger. There are also
multiple sections, two automatic TOCs, lots of cross references. I found
that the home edition crashes a bit less and it crashes more after
installing SP-1 and SP-2. Using event viewer, the last crash had the
following signature: 10.0.5815.0 winword.exe 0031c07b with internal
signature feef04bd. When the crash occurs, the recovery wizard shows no
updates available. Once again, as with mailmerge, Word does not seem up to
a professional type job. I hope that you can prove me wrong.

There are only two workarounds that I've found. 1. Use Star Office. It
never crashes. 2. Shorten the document by 1/2 and use the Master/Slave
multi-document method. The second is very inconvenient. The first is
looking better and better all the time. Short of that, I have to spend 1/2
hour to 1 hour updating the links everytime a variable is changed in an
Excel document to be certain that no links are corrupted. I have to save
and exit, then re-enter Word repeatedly as the document is edited to
minimize my loss at each inevitable crash.

Scott
 
M

Microsoft

It Certainly is NOT fixed. I have found a workaround, not a fix. If anyone
can help, I'd really appreciate it.
 

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