Word 2002 Crashes when inserting symbol

[Laurie]

I go to insert/symbol & get that annoying send/don't send
page and word goes down and opens & recovers the document

 

[Herb Tyson [MVP]]

This can happen due to registry errors. Take a look here for possible
solutions:

http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm

(Note, some of the same problems can prevent Word from opening, as well as
make it spontaneously crash and burn.)