Word 2002 Normal Template Problem

K

Kevin

Every time I quit Word 2002, I get a prompt:

**
The file Normal already exists. Do you want to replace
the existing file?

YES NO CANCEL

**

No Matter how I answer, I cannot get rid of this
message. What can I do?
 
B

Beth Melton

Hi Kevin,

First, if you also use Norton AV then in Norton go to Options and in
the Miscellaneous section turn off "Enable Office Plug-in".

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
M

Mike H.

Kevin

I get the same error. It's incredibly annoying. I haven't found anything online to suggest a resolution. Post here if you find it please. Thanks!
 
T

TF

Disable the Office Plug-in option under Norton Anti Virus.



: Kevin-
:
: I get the same error. It's incredibly annoying. I haven't found anything
online to suggest a resolution. Post here if you find it please. Thanks!
 
Top