word 2002 won't print large documents edited with word 2000

J

Justin Michael

Hi,

We have several machines, some with word 2000 and some with word 2002.
Any machine with word 2002 will not print a large document that had
been edited with word 2000. Machines with word 2000 will print fine.

* It is not user specific.
* It is not a "bad" printer driver. All machines use the same printer
driver as they are using shared printer resources from a windows 2000
server.
* It is not printer specific. Changing printers does not solve the
problem.
* It does not matter the patch level of the word 2002 program (I have
some which are unpatched and some which are patched with all the
current patches on officeupdate.microsoft.com).

I have seen this matter mentioned several times in the group, but no
solutions.

Ideas anyone?

Thanks!


Justin
 
T

TF

Justin

What happens if (in Word XP) you insert the problematic file into a new
empty document and save it? Will it print?

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

Hi,

We have several machines, some with word 2000 and some with word 2002.
Any machine with word 2002 will not print a large document that had
been edited with word 2000. Machines with word 2000 will print fine.

* It is not user specific.
* It is not a "bad" printer driver. All machines use the same printer
driver as they are using shared printer resources from a windows 2000
server.
* It is not printer specific. Changing printers does not solve the
problem.
* It does not matter the patch level of the word 2002 program (I have
some which are unpatched and some which are patched with all the
current patches on officeupdate.microsoft.com).

I have seen this matter mentioned several times in the group, but no
solutions.

Ideas anyone?

Thanks!


Justin
 
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