Word 2002

T

Taff

When I open the Help in Word 2002 the programme freezes, I have removed and
re installed programm but still the same problem. Any suggestions please.
 
D

Dian D. Chapman, MVP

See these articles...

Maintaining Your Computer
http://www.mousetrax.com/maintain.html

Add-ins...One of Word's Most Common Problems
http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=282

Hope this helps...



Dian D. Chapman
Technical Consultant, Microsoft MVP
MOS Certified, Editor/TechTrax

Free MS Tutorials: http://www.mousetrax.com/techtrax
Free Word eBook: http://www.mousetrax.com/books.html
Optimize your business docs: http://www.mousetrax.com/consulting
Learn VBA the easy way: http://www.mousetrax.com/techcourses.html
 
T

Taff

Tried those threads but to no avail.
Word loads and works ok untill I use the HELP icon or sometimes the programm
will open and HELP opens with it and it is then... that Word freezes.
Something is causing the HELP aspect to freeze the programm but what I do
not know.
 
D

Dian D. Chapman, MVP

Ah...okay, you didn't mentioned the HELP issue.

Have you tried clicking Help and selecting Detect and Repair to try to
reestablish the program? If not, try it.

By the way...are you saying you DID tune down the hardware accelerator
as explained in the MAINTAINING article? Cos' if the screen freezes
when you are calling the extra help display into play...it seems that
it would be your video driver at issue. If you didn't try that...do.

Dian D. Chapman
Technical Consultant, Microsoft MVP
MOS Certified, Editor/TechTrax

Free MS Tutorials: http://www.mousetrax.com/techtrax
Free Word eBook: http://www.mousetrax.com/books.html
Optimize your business docs: http://www.mousetrax.com/consulting
Learn VBA the easy way: http://www.mousetrax.com/techcourses.html
 
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