Word 2003 application error

M

MrOzzy

sometimes, completly random MS Word 2003 crashes and I have to reboot my
machine to get it working again. Does anyone know how to resolve it? I
tried to install word again, installed updates, ... nothing helps.
I'm using win 2003 sever enterprise edition as OS.

Here is the entry from the application log:

Event Type: Error
Event Source: Microsoft Office 11
Event Category: None
Event ID: 1000
Date: 19/02/2004
Time: 23:11:25
User: N/A
Computer: *****
Description:
Faulting application winword.exe, version 11.0.6113.0, stamp 40077019,
faulting module mso.dll, version 11.0.5703.0, stamp 3f5cbb12, debug? 0,
fault address 0x00083c98.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 77 00 69 00 6e 00 .w.i.n.
0030: 77 00 6f 00 72 00 64 00 w.o.r.d.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 31 00 2e 00 .1.1...
0048: 30 00 2e 00 36 00 31 00 0...6.1.
0050: 31 00 33 00 2e 00 30 00 1.3...0.
0058: 20 00 34 00 30 00 30 00 .4.0.0.
0060: 37 00 37 00 30 00 31 00 7.7.0.1.
0068: 39 00 20 00 69 00 6e 00 9. .i.n.
0070: 20 00 6d 00 73 00 6f 00 .m.s.o.
0078: 2e 00 64 00 6c 00 6c 00 ..d.l.l.
0080: 20 00 31 00 31 00 2e 00 .1.1...
0088: 30 00 2e 00 35 00 37 00 0...5.7.
0090: 30 00 33 00 2e 00 30 00 0.3...0.
0098: 20 00 33 00 66 00 35 00 .3.f.5.
00a0: 63 00 62 00 62 00 31 00 c.b.b.1.
00a8: 32 00 20 00 66 00 44 00 2. .f.D.
00b0: 65 00 62 00 75 00 67 00 e.b.u.g.
00b8: 20 00 30 00 20 00 61 00 .0. .a.
00c0: 74 00 20 00 6f 00 66 00 t. .o.f.
00c8: 66 00 73 00 65 00 74 00 f.s.e.t.
00d0: 20 00 30 00 30 00 30 00 .0.0.0.
00d8: 38 00 33 00 63 00 39 00 8.3.c.9.
00e0: 38 00 0d 00 0a 00 8.....
 
T

TF

If you have installed all the updates, there is still an outstanding bug in
Word 2003 that affects a few users. The solution is to go to Display
Properties, Settings tab, Advanced, Troubleshooting tab and turn down the
graphics accelerator to three from the left. This should resolve the problem
until the bug is patched (probably at the first ServicePack).



:
: sometimes, completly random MS Word 2003 crashes and I have to reboot my
: machine to get it working again. Does anyone know how to resolve it? I
: tried to install word again, installed updates, ... nothing helps.
: I'm using win 2003 sever enterprise edition as OS.
:
: Here is the entry from the application log:
:
: Event Type: Error
: Event Source: Microsoft Office 11
: Event Category: None
: Event ID: 1000
: Date: 19/02/2004
: Time: 23:11:25
: User: N/A
: Computer: *****
: Description:
: Faulting application winword.exe, version 11.0.6113.0, stamp 40077019,
: faulting module mso.dll, version 11.0.5703.0, stamp 3f5cbb12, debug? 0,
: fault address 0x00083c98.
:
: For more information, see Help and Support Center at
: http://go.microsoft.com/fwlink/events.asp.
: Data:
: 0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
: 0008: 69 00 63 00 61 00 74 00 i.c.a.t.
: 0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
: 0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
: 0020: 75 00 72 00 65 00 20 00 u.r.e. .
: 0028: 20 00 77 00 69 00 6e 00 .w.i.n.
: 0030: 77 00 6f 00 72 00 64 00 w.o.r.d.
: 0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
: 0040: 20 00 31 00 31 00 2e 00 .1.1...
: 0048: 30 00 2e 00 36 00 31 00 0...6.1.
: 0050: 31 00 33 00 2e 00 30 00 1.3...0.
: 0058: 20 00 34 00 30 00 30 00 .4.0.0.
: 0060: 37 00 37 00 30 00 31 00 7.7.0.1.
: 0068: 39 00 20 00 69 00 6e 00 9. .i.n.
: 0070: 20 00 6d 00 73 00 6f 00 .m.s.o.
: 0078: 2e 00 64 00 6c 00 6c 00 ..d.l.l.
: 0080: 20 00 31 00 31 00 2e 00 .1.1...
: 0088: 30 00 2e 00 35 00 37 00 0...5.7.
: 0090: 30 00 33 00 2e 00 30 00 0.3...0.
: 0098: 20 00 33 00 66 00 35 00 .3.f.5.
: 00a0: 63 00 62 00 62 00 31 00 c.b.b.1.
: 00a8: 32 00 20 00 66 00 44 00 2. .f.D.
: 00b0: 65 00 62 00 75 00 67 00 e.b.u.g.
: 00b8: 20 00 30 00 20 00 61 00 .0. .a.
: 00c0: 74 00 20 00 6f 00 66 00 t. .o.f.
: 00c8: 66 00 73 00 65 00 74 00 f.s.e.t.
: 00d0: 20 00 30 00 30 00 30 00 .0.0.0.
: 00d8: 38 00 33 00 63 00 39 00 8.3.c.9.
: 00e0: 38 00 0d 00 0a 00 8.....
:
:
: ------------------------------------------------
:
 
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