Word 2003 - cannot save due to file permission error

C

cprelude

Hi...I have recently started getting this error when trying to save to
a local (not network) drive in Word 2003. I have already tried
everything suggested in KB article 291178, to no avail. I am also fully
patched and up to date with Office. I have also tried everything
suggested in this Group so far on this problem. Running Windows One
Care as my Protection software, AV is of-cousre enabled. Anyone any
thoughts as I am now stumped? (Also have plenty of hard disk space,
swap disk space and have cleared out all temp files repeatedly.)
 
T

Travis

I think we're on to something here!

I can add virtually nothing to the description and scenario of this post,
save mention that in the several client cases I'm working on now they have
between 1GB and 2GB of RAM and absolutely HUGE hard drives with many
gigabytes of FREE space on them.

They, too, have done everything mandated in the article, up to and including
closing every other open program except for Word, all with no positive
results (which is totally unacceptable, since that's the main reason anybody
uses Windows, for its multi-tasking ability).

They are all using Windows XP Pro SP2, with both the OS and Office
"patched-up" to the very latest versions.

It's running them nuts that they can increasingly not save the Word ".doc"
file they're working on, and many times they lose it all together - I have a
full-scale client revolt on my hands here, and I don't begin to know how to
solve their problem - I immediately took it as a Bad Sign when I saw the
words "Workaround" in the KB Article, instead of "Here's the Fix". The
"Resolution" simply does not apply, since as mentioned previously, they have
multi (300-500) gigabyte hard drives with vast amounts of unused space to
begin with.

The common denominator here seems to be the installation of Live OneCare,
both the (non-beta) downloaded and retail boxed versions, all of which have
been recently loaded on various clients' computers (unfortunately at my
behest).

All of these folks have run Norton SystemWorks and Personal Firewall for
years and have never experienced this problem.

So, something's Rotten in Denmark here; whether this is the correct forum or
we get booted over to the Live OneCare forum, this is a tangible, serious
problem which requires Microsoft's immediate attention.

Please give us some much-needed insight, if you would, before I get ridden
out of town on a "digital rail".

Thanks in advance.
 

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