Word 2003 cannot use Save As

D

dmmoran44

Help! One of my PC's has XP Pro, and in the past 3-4 weeks I lost the
functionality to use the "Save As" option in Word 2003, and also in
Outlook I cannot insert a file using the "Look In" drop-down.

When I click the "Save As" picklist the drop-down disappears and then
the app freezes. I have to ctrl-alt-del to kill it.

When I click "Look In" for Outlook it just freezes. Again I have to
ctrl-alt-del.

My workaround for both is to use the folder with the up arrow on it,
but since I've been using Word fro 12 years it is hard to untrain my
habits.

I
I uninstalled some Windows updates that I thought might have been the
culprit, but that did not help. I did the "Detect/Repair" for both, but
that didn't help. Help!

Thanks,

dorothy
 
G

garfield-n-odie [MVP]

Right-click on the My Computer icon on the Windows desktop,
left-click on Disconnect Network Drive, and disconnect any mapped
drives that are not currently available.
 
D

dmmoran44

Allf of the drives are available... I need all of the ones mapped on a
daily basis....
 
D

dmmoran44

I stand corrected -- I did find a mapped drive to a another network --
as soon as I disconnected it the "Save As" and "Look In" worked again
-- thanks garfield-n-odie!!!!!!!!!!!
 
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