word 2003 crashes

M

Mr. Miatre

I have a user that just had his system reloaded just recently. Word
was installed as part of a the office 2003 install.

Word has not operated since the machine was redone. all the other
office products seem to work. (only tried excel and that had a problem
but now seems to work fine once a check mark was removed).

The problem is that when the user opens up word it sits there for a
second then comes up and says that there was a problem and that i can
send it to microsoft or not. If i choose to view the details this is
briefly what it states.


Microsoft office word has deteced a problem with your installation of
the produce. Repairing or reinstalling it may correct the problem.

Error signature
appname winword.exe
app version 11.0.5604.0
app stamp 3f314a2f
mod name unknown
modver 0.0.0
mod stamp 0000000
fdebug 0
offset 00000000

now i have done several things.
uninstalled and reinstalled. no go
Being as this install was pulled and is administered per group. i
loged on as another user and installed it per that user. No go.
i deleted the normal.dot. no go
i created a local user and logged in with ad min rights installed the
program per that person. still no go.
I have put on a reg cleaner to hoping to clean it up .. but once again
no go..
sadness. can some one point me a direction where i might obtain some
answers.

thanks in advance.
 
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