Word 2003 Error

V

Vijay Pillay

I have upgraded Microsoft Office 97 to Microsoft Office
2003 on a Terminal Server 2000 Server running Citrix.
After upgrading I am recieving an error when trying to
open documents with Word 2003. The error reads :

Word cannot open the document: user does not access
privileges

Thanks
V Pillay
 
R

Raghu Prakash

Hi Vijay,

This issue is an documented in MS KB article 827397.
http://support.microsoft.com/default.aspx?scid=kb;en-us;827397.

SYMPTOMS

If you open a Microsoft Office Word 2003 document that uses Editing
Restrictions in an earlier version of Word, the document cannot be edited
even if you have been granted password permissions to the document.
CAUSE

This problem may occur when you use password protection to help protect a
Word document. The problem does not occur when you use Information Rights
Management (IRM).
RESOLUTION

Word 2003 has a feature that permits you to assign permissions to specific
parts of a document to specific users. When you use this feature you can
make the overall content read-only while you grant editing permissions to
specific users for specific parts of the document. When you open such a
file in an earlier version of Word, the document opens as protected for
comments, permitting users to make comments to the file but not permitting
edits to the content. If you receive a document that is protected for
comments, you can remove the protection. To do so, on the Tools menu, click
Unprotect.

For more information about using Information Rights Management with Office
2003, search on “Information Rights Management” in the online Help for Word
2003.

Please let me know has this helped you...

Thank you,
Raghu...

This posting is provided "AS IS" with no warranties, and confers no rights.
 
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