Hi rm,
Important This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that
you understand how to restore the registry if a problem occurs. For
information about how to back up, restore, and edit the registry, click the
following article number to view the article in the Microsoft Knowledge
Base:
256986 Description of the Microsoft Windows Registry
SUMMARY
This article describes the steps that you can use if Microsoft Word 2003
does not start, or if you receive an error message when you try to start
Word 2003.
SYMPTOMS
When you start Microsoft Word 2003, you receive error messages that are
similar to the following:
there is not enough memory or disk space to run word
winword caused a GPF in module user.exe
RESOLUTION
To resolve this behavior, rename the global template (Normal.dot).
Note Renaming the Normal.dot template resets several options back to their
default settings, including custom styles, custom toolbars, macros, and
AutoText entries. Therefore, Microsoft strongly recommends that you rename
the Normal.dot template instead of deleting it.
Certain installations may yield more than one legitimate Normal.dot file.
These situations include multiple versions of Microsoft Word that are
running on the same computer or several workstation installations on the
same computer. In these situations, pay special attention so that you
rename the correct copy of Normal.dot.
The default location for the global template (Normal.dot) is the following,
depending on your operating system.
For Microsoft Windows 95, Microsoft Windows 98, and Microsoft Windows
Millennium Edition (Me):
C:\WINDOWS\Application Data\Microsoft\Templates
For Windows 95, Windows 98, and Windows Millennium Edition (Me) with
profiles turned on:
C:\Windows\Profiles\username\Application Data\Microsoft\Template
For Microsoft Windows 2003 and Microsoft Windows XP:
C:\Documents and Settings\username\Application Data\Microsoft\Templates
To rename the Normal.dot global template, follow these steps.
Windows 95, Windows 98, and Microsoft Windows NT 4.0
Quit all Microsoft Office programs.
Click Start, point to Find, and then click Files or Folders.
In the Named list, type Normal.dot.
In the Look in list, select My Computer.
Click Find Now.
In the Find results list, right-click each Normal.dot Microsoft Word
template, and then click Rename.
Type a new name (for example, OldNormal.dot), and then press ENTER.
Close the Find: All Files window.
Start Word the way that you typically do (without using the /a switch).
Windows Millennium Edition (Me) and Windows 2000
Quit all Office programs.
Click Start, point to Search, and then click For Files or Folders.
In the Search for files or folders named box, type Normal.dot.
In the Look in list, select My Computer, and then click Search Now.
Under Search Results, right-click each Normal.dot Microsoft Word template
in the right pane, and then click Rename.
Type a new name (for example, OldNormal.dot), and then press ENTER.
Close the Search Results window.
Start Word the way that you typically do (without using the /a switch).
Windows XP
Quit all Office programs.
Click Start, and then click Search.
Under What do you want to search for?, click All files and folders.
In the All or part of the file name box, type Normal.dot.
In the Look in list, select My Computer.
Click Search.
In the right pane, right-click each Normal.dot Microsoft Word template, and
then click Rename.
Type a new name (for example, OldNormal.dot), and then press ENTER.
Close the Search Results window.
Start Word the way that you typically do (without using the /a switch).
If renaming the global template (Normal.dot) does not resolve the behavior
that is mentioned in the "Symptoms" section, do either of the following:
Empty the Startup folder.
Rename the Data and Options keys in the Windows Registry.
Empty the Startup folder
When you start Word, Word automatically loads templates and add-ins that
are located in the Startup folder. Errors in Word may be the result of
conflicts or problems with an add-in. To determine whether an item in a
Startup folder is causing the problem, you can temporarily empty the folder.
Word 2003 loads items from the Office Startup folder and from the Word
Startup folder. To remove items from the Startup folder, follow these
steps:
Quit all instances of Word. If you use Word as your e-mail editor, make
sure to quit Microsoft Outlook also.
On the desktop, double-click My Computer, and then locate the Office
Startup folder. The default location for the Office Startup folder is:
C:\Program Files\Microsoft Office\Office\Startup
Drag each item from the Office Startup folder to the desktop. (Or create a
new folder on the desktop, and drag each item to this folder)
Note To create a new folder on the desktop, right-click a blank area on the
desktop, point to New, and then click Folder.
Locate the Word Startup folder. The following locations are the default
locations for the Word Startup folder, depending on your operating system:
For Windows XP and Windows 2000
C:\Documents and Settings\user name\Application Data\Microsoft\Word\Startup
For Windows 95, Windows 98, and Windows Millennium Edition (Me) without
profiles enabled
C:\windows\Application Data\Microsoft\Word\Startup
For Windows 95, Windows 98, Windows Millennium Edition (Me) with profiles
enabled, and Windows NT 4.0
C:\windows\user name\Application Data\Microsoft\Word\Startup
Drag each item from the Word Startup folder to the desktop. (Or create a
new folder on the desktop, and then drag each item to this folder.)
Start Word.
Rename the Data and Options keys in the Windows Registry
Rename the Data registry key
Note Renaming the Data registry key resets several options back to the
default settings, including the Most Recently Used (MRU) file list on the
File menu and many settings that you customize when you click Options on
the Tools menu. Word rebuilds the Data registry key by using built-in
default settings the next time that you start Word.
To rename the Data registry key, follow these steps:
Warning If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using
Registry Editor incorrectly. Use Registry Editor at your own risk.
Quit all Windows programs.
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
Locate and then click the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Word\Data
On the Edit menu, click Rename.
Type a new name for the Data registry key (for example, OldData), and then
press ENTER.
To close Registry Editor, click Exit on the File menu.
Start Word the way that you typically do (without using the /a switch).
Rename the Options registry key
The Options registry key stores the options that you can set from Word,
either by changing menu options or by running the RegOptions macro.
To rename the Options registry key, follow these steps:
Warning If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using
Registry Editor incorrectly. Use Registry Editor at your own risk.
Quit all Windows programs.
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
Locate and then click the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Word\Options
On the Edit menu, click Rename.
Type a new name for the Options registry key (for example, OldOptions), and
then press ENTER.
To close Registry Editor, click Exit on the File menu.
Start Word the way that you typically do (without using the /a switch).
Please let me know has this helped You...
Thank you...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.
