M
macdobr
This problem has just arisen since the change from Office X to Office
2004. I have unloaded and reloaded every constituent part of the
system which I thought might be involved, but have had no luck. Here is
the problem: we produce invoices for a home-based business. They are
Word based, with a templated Excel spreadsheet which is updated and
"saved as" for each invoice we generate. The Word and Excel portions
are fine.
The portion of the invoice which indicates the name and address of the
person being billed is contained in a 2-cell table: the first cell
contains the word "To:" and the second cell contains the name and
address of the client. We complete the name and address of the person
using the "Contact" toolbar, which pulls the information off the
Entourage address book. The reason we use this format is it allows us
to enter the Name and Address all aligned in the second ever-expanding
cell, without having to use tabs to move the several lines of the
address over - and it looks good to have the information boxed like
that.
In Office X we had no problem in choosing a contact name, and then the
associated address. After moving the cursor over from the first cell,
and choosing the contact name from the drop down list, the cursor would
sit blinking away at the end of the contact name, and the options for
"address" and "telephone number" would be active and ready to be chosen
in the Contact toolbar.
In Office 2004 we can choose the contact name from the drop-down
address list, but the cursor is not actively blinking at the end of the
name after it has been chosen. Moreover, if you click at the end of the
name in order to activate the cursor, the psychedelic beach ball starts
spinning, and the whole system hangs. The only way out is a "Force
Quit". In addition, the "Address" and "Telephone Number" options are
greyed out in the Contact toolbar, and clicking on either of those
places instead of the end of the name also results in a hang.
I have tested the Contact toolbar in all other places in a Word
document and there does not seem to be any problem - this only appears
to happen if you drop a contact name into a table, and then it doesn't
matter what you do, where you put your cursor or what key you hit, the
program hangs.
Has anybody else experienced this problem, or have any ideas how to fix
it?
TIA
2004. I have unloaded and reloaded every constituent part of the
system which I thought might be involved, but have had no luck. Here is
the problem: we produce invoices for a home-based business. They are
Word based, with a templated Excel spreadsheet which is updated and
"saved as" for each invoice we generate. The Word and Excel portions
are fine.
The portion of the invoice which indicates the name and address of the
person being billed is contained in a 2-cell table: the first cell
contains the word "To:" and the second cell contains the name and
address of the client. We complete the name and address of the person
using the "Contact" toolbar, which pulls the information off the
Entourage address book. The reason we use this format is it allows us
to enter the Name and Address all aligned in the second ever-expanding
cell, without having to use tabs to move the several lines of the
address over - and it looks good to have the information boxed like
that.
In Office X we had no problem in choosing a contact name, and then the
associated address. After moving the cursor over from the first cell,
and choosing the contact name from the drop down list, the cursor would
sit blinking away at the end of the contact name, and the options for
"address" and "telephone number" would be active and ready to be chosen
in the Contact toolbar.
In Office 2004 we can choose the contact name from the drop-down
address list, but the cursor is not actively blinking at the end of the
name after it has been chosen. Moreover, if you click at the end of the
name in order to activate the cursor, the psychedelic beach ball starts
spinning, and the whole system hangs. The only way out is a "Force
Quit". In addition, the "Address" and "Telephone Number" options are
greyed out in the Contact toolbar, and clicking on either of those
places instead of the end of the name also results in a hang.
I have tested the Contact toolbar in all other places in a Word
document and there does not seem to be any problem - this only appears
to happen if you drop a contact name into a table, and then it doesn't
matter what you do, where you put your cursor or what key you hit, the
program hangs.
Has anybody else experienced this problem, or have any ideas how to fix
it?
TIA