Word 2004 keeps shutting down

[sinjin]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

I have a Power Book G4 with 256MB of RAM. It's running Mac OS X 10.4 This morning Word 2004 for Mac will not work. Every time I open it it shuts down and tells me that MS Word has quit unexpectedly. I'd appreciate any feedback on this matter. Thank you.

 

[Daiya Mitchell]

Consistent and reproducible problems in Word usually respond to one of
the standard troubleshooting measures, which you will find listed here:

http://word.mvps.org/Mac/TroubleshootingIndex.html

Work through them one by one until something helps. If nothing does,
post back. The most common culprit is a corrupted Normal template or
damaged Preferences file, or start with the Diagnose page.

By the way--you DO NOT have enough RAM in that computer. 256MB is barely
enough to run Tiger (no matter if Apple says that's the minimum), and
Word on top of it? That must be no fun at all. If you are trying to
get more years out of that computer (and I'm on a pb g4 myself),
consider adding more memory--your local mac service shop (not Apple)
should be able to do it at a reasonable price.

 

[Phillip Jones]

When I bought my PowerBook G4 1.67Gb with 17" screen I had Apple send
it with 2 Gb RAM.

and in my G4-500 I have it loaded to the gill with 1.5 GB.

Consistent and reproducible problems in Word usually respond to one of
the standard troubleshooting measures, which you will find listed here:

http://word.mvps.org/Mac/TroubleshootingIndex.html

Work through them one by one until something helps. If nothing does,
post back. The most common culprit is a corrupted Normal template or
damaged Preferences file, or start with the Diagnose page.

By the way--you DO NOT have enough RAM in that computer. 256MB is barely
enough to run Tiger (no matter if Apple says that's the minimum), and
Word on top of it? That must be no fun at all. If you are trying to
get more years out of that computer (and I'm on a pb g4 myself),
consider adding more memory--your local mac service shop (not Apple)
should be able to do it at a reasonable price.

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