Word 2007 application error--doc locked

  • Thread starter Sami Hartsfield
  • Start date
S

Sami Hartsfield

Hi,
I can no longer work in Word 2007. I get an error msg that reads something
like 'modification is not allowed..." I have read all the comments, and have
determined that I probably have not yet activated the software. I did buy a
MS Ofc Suite when I purchased a (supposedly) new laptop, and therefore do
have a product key #.

However, I cannot activate the software because the buttons in it are all
locked. I attempted to open other programs, such as Excel, but it's locked
also.

I should add that my computer crashed (the ostensibly brand new one) last
Dec and I was forced to do a 'factory system restore.' I supposed it's
possible records might show I already activated it (I don't recall), but when
the computer crashed, and I restored it, perhaps it went back to thinking I
had not activited it?

Pls advise. I am a student & write online columns & not having Word
available is a major catastrophe for me.

Thank you,
Sami
 
T

Terry Farrell

You should still be able to press the Office Button and get to Activate.
What happens when you press the Office button?
 

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