Word 2007 crasshes when selecting advanced properties

[timnruth]

When I click the office button, prepare, properties and then select advanced
properties from the document properties drop down, Word closes immediately.
No error message is displayed and nothing shows up in the event viewer. This
same behavior occurs in Excel 2007. I'm running XP SP3 and Office 2007 SP2.

Any help would be appreciated.

 

[Terry Farrell]

Have you run the Office Repair option? It may also be another symptom of a
corrupt Word Data key (see below):

--
That may be a symptom of a Word Data Key corruption - usually because Word
has
been running when updates are installed.

Run Regedit and expand by double-clicking to the key below. With DATA
selected, press DELETE. Word will automatically recreate a new key when it
is restarted.

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data

Symptoms of Data Key corruption include:

• The mouse does not work when you use Word.
• You cannot open a Word document from the Search window in Windows
Vista.
• You cannot open a Word document from Windows Desktop Search.
• Word crashes when you try to start or exit Word.
• Word crashes when you open the Open dialog box.
• Word crashes when you save a document.
• Word crashes when you close a document.

If you feel uncomfortable editing the registry yourself, Microsoft have a
fix that will do this for you.
http://support.microsoft.com/kb/940791 and press FixIt