word 2007 Freezes

V

VirginiaS

The problem occurs when focus is lost in the current document. Anytime the
cursor moves outside the document, it freezes and I can't scroll or select.
This eliminates the ability to cut and paste. The only way to clear it is to
close word and re-enter the document. Does anyone know why this is
happening and how to fix it?
 
V

VirginiaS

VirginiaS said:
The problem occurs when focus is lost in the current document. Anytime the
cursor moves outside the document, it freezes and I can't scroll or select.
This eliminates the ability to cut and paste. The only way to clear it is to
close word and re-enter the document. Does anyone know why this is
happening and how to fix it?
 
V

VirginiaS

VirginiaS said:
The problem occurs when focus is lost in the current document. Anytime the
cursor moves outside the document, it freezes and I can't scroll or select.
This eliminates the ability to cut and paste. The only way to clear it is to
close word and re-enter the document. Does anyone know why this is
happening and how to fix it?

I found the problem. I removed add-ins until the problem went away. It
works great now.
 

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