Word 2007 Is Non-Functional

[nshaw]

HELP!

Yesterday, Word 2007 worked fine. Today, after some Microsoft auto updates
were applied (one was a security update to Office (KB978380)) it fails every
time. If I start Word and try to save or open a file - crash ("Microsoft
Word has stopped responding").

My system has a QX-9650 Quad-Core with 8GB of memory and dual video cards in
a quad-SLI configuration (2GB VRAM). I have one application open (Word) so
system resources are not an issue. I'm running Vista x64.

I went to the Technet site and found an article on Word continually crashing
but neither of the two causes were applicable to me.

I've tried the repair function and I've uninstalled/reinstalled Word with no
affect. No other (at least yet) Office application has been affected - only
Word.

Any help would be greatly appreciated! In advance - THANK YOU!!!

Nick.

 

[Doug Robbins - Word MVP]

Have you tried renaming the normal.dotm template and moving all of the
templates out of the Word Startup folder.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com

 

[BlueDemons2011]

Can you give a little bit more detail about how to do what you've suggested
below?
Thanks,
J

 

[Suzanne S. Barnhill]

See http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org