Word 2016 does not print envelopes

Discussion in 'Word' started by Ruurd Koopmans, Feb 20, 2018.

  1. Ruurd Koopmans

    Ruurd Koopmans

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    After creating an envelope and clicking the print button nothing happens. There is no signal to the printer.
    A 'normal' A4 file is printed correctly.

    And by the way, printing a WordPerfect envelope does not present a problem.

    What is the case?
    Ruurd Koopmans
     
    Ruurd Koopmans, Feb 20, 2018
    #1
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  2. Ruurd Koopmans

    macropod Microsoft MVP

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    Have you tried repairing the Office installation (via Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?
     
    macropod, Feb 20, 2018
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  3. Ruurd Koopmans

    Ruurd Koopmans

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    New installation of MS Office 2016 did not help. As soon as I give the print command the printer switches to "red". And there is no print assignment in the do list..
     
    Ruurd Koopmans, Feb 23, 2018
    #3
  4. Ruurd Koopmans

    macropod Microsoft MVP

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    In that case, I suggest checking the printer maker's website for an updated driver, then uninstalling the present driver and reinstalling the latest one.
     
    macropod, Feb 24, 2018
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  5. Ruurd Koopmans

    Ruurd Koopmans

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    That did not help either.
    An Envelope from the online template however is printed allright.
     
    Ruurd Koopmans, Feb 24, 2018
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  6. Ruurd Koopmans

    spssfan

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    Which windows version do you have? Maybe you need a new driver for your printer to have it work correctly in your pc.
     
    spssfan, Apr 14, 2018
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  7. Ruurd Koopmans

    macropod Microsoft MVP

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    I already suggested that - and the OP replied that it didn't help. See the last two posts before yours...
     
    macropod, Apr 14, 2018
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  8. Ruurd Koopmans

    Ruurd Koopmans

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    I have Windows 10, MSOffice Prof plus and the newest driver installed for my HP Laserjet 1102
     
    Ruurd Koopmans, Apr 14, 2018
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  9. Ruurd Koopmans

    Ruurd Koopmans

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    I use Windows 10, MS Office 2016 Prof plus and a HP Laserjet P 1102.
    Correction: there is a signal to the printer but the wrong signal: the printer turns from "green to red" and must be switched off in order to use again.
     
    Ruurd Koopmans, Apr 14, 2018
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