Word and Excel 2000 crashes

[Mike Goodson]

Hi,

I have a PC running XP (latest sp), Office 2000 (latest sp's) and Norton
AntiVirus Corp Ed. Whenever you try a "Save" or "Save As" in Word or Excel
the PC crashes and restarts. This is proving annoying for our I.T Manager
and I need a fix asap.
I have checked the mvps.org site but nothing there, any help, pointers or
clues much appreciated.

Thanks,

Mike

 

[Andre Da Costa]

Did you do a Detect and Repair from the Help menu for Word and Excel 2000?
Did you read this article also?:

http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

Andre Da Costa
Jamaica W.I.