Word and Excel open slowly when double clicking

D

Dave F

Microsoft - Please post a fix for this.

I am having a problem with office 2003.

If I have word or excel running and pick "file" "open" and pick a file there
is no problem at all - it opens immediately.

If I am in windows explorer and double click on it, it takes up to a minute
to open the file - this is the same for word or excel.
It is also the same from the desktop.
(Note: this does not include Power Point - It works fine)

This does not occur with any other file type - like .pdf's, .jpg's, etc they
all open immediately.

The problem appears to be with excel and word files only.
This is not files on a network - it is files on my computer.

This just started happening too.
I did not have this problem a couple of weeks ago.

I dont understand why this has been going on for a year or so without a
proper resolution.
Why hasn't Microsoft fixed this yet?

I have read all the info on dde, norton, etc.
This is not the problem.
If dde worked before you should not have to change it to get it to work now.

I have 3 computers - all running the same office and norton and anything else.
The problem is only on the one computer.
The dde is the same on all 3 - norton is the same on all 3
The only thing I dont know if it is the same is any Microsoft updates.

Alot of people are having this problem and it is with word and excel not
opening files when you double click on the file.

Microsoft - What is the problem here and what is the fix?
Its been going on long enough so there should be a fix.
You are the software experts - you write the programs, so why cant you fix it?

Yes I am a little upset because there is no clearcut fix for this after a
year!!!
 
D

Dave F

Also - I have uninstalled office and reinstalled it and it did nothing to fix
the problem.
 

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