Word and Excel Problems

D

Doobage20

I'm using Office 2000 Premium. When I double click the .doc or .xls file all
that opens is the default Word or Excel file. Any ideas as of what is
causing this?

Also, not able to repair, update or uninstall Office.
 
B

Beth Melton

It sounds like the file associations need to be recreated. Go to
Start/Run and run:

winword /r
excel /regserver

Note the space before the forward slash.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
D

Doobage20

Beth,

I tried what you suggested but received the same response. A popup box
saying to make sure the path and libraries are available. Oddly enough, on
the same pc under another profile with the same rights everthing may work
correctly. I have the same problem on half a dozen pc's. The rest are fine.
 
B

Beth Melton

If you encountered an error message then supply the full path to the
executables. Click the Browse button to navigate to them. Then back on
the Run command add the /regserver switch outside the quotes. For
example:

"C:\Program Files\Microsoft Office\Office\excel.exe" /regserver
"C:\Program Files\Microsoft Office\Office\winword.exe" /regserver

Note the space before the forward slash.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
D

Doobage20

Beth,

This did not work. I did ntoice that everytime I login under all the users
who have this problem that something tries to install. The install fails and
I receive in the application log a MsiInstaller 11708 error. I gave the end
users local adminisitrative and domain administrative rights. Both fail with
the same response.
 
D

Doobage20

NO I do not. I get the following information:

Event type: Informaiton
Event Source: MsiInstaller
Event Category: None
Event ID: 11708
Date and Time
User: domain name\user name
Computer: PC18
Description:
Product: Microsoft Office 2000 Premium -- Installation failed.
 
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